Privacy Policy

The data controller is Ferbon di Mario Rossi (sole proprietorship), legal representative Nicolò Ferla, based in Switzerland (Astano). VAT/UID: CHE-123.456.789 IVA. For any questions regarding the processing of your personal data, you can contact us at: info@ferbon.ch.

We collect the following personal data:

• Account and order data: first name, last name, email address, shipping address, phone number.
• Payment data: payment is processed securely by Stripe. We do not store card details.
• Navigation data: IP address, browser type, pages visited (via cookies — see Cookie Policy).
• Newsletter: email address, if you subscribe voluntarily.

We process your data for the following purposes:

• Order management (name, address, email): necessary for the performance of the contract — Art. 6(1)(b) GDPR.
• Payment processing: necessary for the performance of the contract — Art. 6(1)(b) GDPR.
• Newsletter: based on your freely given consent — Art. 6(1)(a) GDPR. You can withdraw consent at any time.
• Legal compliance (e.g. retention of accounting records): legal obligation — Art. 6(1)(c) GDPR.

Order data is retained for 10 years to comply with Swiss and EU accounting obligations. Newsletter data is retained until you unsubscribe. Navigation data collected via cookies is retained according to the Cookie Policy.

Your data may be shared with the following categories of recipients:

• Stripe Inc. — secure payment processing (USA, EU-US Data Privacy Framework).
• Resend Inc. — transactional email sending.
• Cloudflare Inc. — media file storage (R2).
• Logistics providers — for shipping and delivery.

We do not sell your personal data to third parties.

Under the GDPR and nFADP, you have the right to:

• Access your personal data we hold.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”), where applicable.
• Restrict the processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Object to processing based on legitimate interest or for direct marketing.
• Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, write to info@ferbon.ch. You also have the right to lodge a complaint with a supervisory authority.

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website. Continued use of our services after the update constitutes acceptance of the revised policy.